Privacy Policy
Last Updated: January 2025
1. Introduction
ASEAN Power Grid Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Business Information: Company name, business address, industry type, and business requirements
- Contact Information: Name, email address, phone number, and job title
- Technical Information: IP address, browser type, device information, and website usage data
- Communication Data: Inquiries, feedback, and correspondence with us
3. How We Use Your Information
We use the collected information for:
- Responding to your inquiries and providing requested information
- Processing and fulfilling orders for our anthracite products
- Sending business communications and updates about our services
- Improving our website and customer service
- Complying with legal obligations and industry regulations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information with:
- Service providers who assist in our business operations
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure SSL encryption for data transmission
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage using Cloudflare's infrastructure
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Business inquiry data is typically retained for 3 years unless otherwise required by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information
- Objection to certain processing activities
- Data portability
8. Cookies and Tracking
We use essential cookies to ensure proper website functionality. We also use Cloudflare services for security and performance optimization. For more information, see our Cookie Policy.
9. International Data Transfers
As we operate across ASEAN markets, your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us at:
- Email: [email protected]
- Phone: Contact our regional offices
- Address: Thailand (Establishing)
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.